Contact Us
We’re here to help
Have a question about FluxOrb, FluxBeam, or FluxBot? We’d love to hear from you. Before you reach out, you might find an instant answer below.
Existing Orders
If you have already placed an order, the fastest way to get help is to reply directly to your order confirmation email.
Please include:
- Your order number (e.g. #1024)
- Brief description of the issue
- Photos if reporting a fault
This links your message to your order instantly.
Response Times
We aim to respond to all messages within one working day.
During very busy periods (like Black Friday or Christmas), it may take slightly longer, but rest assured we answer every single message.
Note: Sending multiple emails about the same issue may push your ticket to the back of the queue.
New Enquiries
Haven't ordered yet? Use the form below for product questions, shipping queries, or partnerships.